These suggestions apply only to consolidations that were created by using the Consolidate command on the Data menu. They do not apply to consolidations created by using 3-D references in formulas.
Consolidation by category
Include row or column labels In the Consolidate dialog box, under Use labels in, make sure you selected the Top row or Left column check box, or both. And make sure you included corresponding labels in the source ranges.
Check for identical category labels Make sure you entered category labels with identical spelling and capitalization in all source areas. For example, labels Annual Avg. and Annual Average are different and will not consolidate.
Check for unique categories Make sure any categories that you don't want to consolidate have unique labels that appear in only one source range.