Susan M. Heathfield is the founder of Heathfield Consulting Associates, a management consulting and organization development company specializing in the human side of implementing planned change. Founded in 1987, Heathfield Consulting Associates has worked with over 150 clients. The company provides consultation, executive and management coaching, organization development strategies, human resources system and policy development, team building, organizational assessment, customized training, and writing.

Past clients include General Motors; Pall Corporation (formerly Pall Gelman Sciences); Michigan State University; Aeroquip, North American Automotive Division; Eastern Michigan University; Edgewood Tool and Manufacturing Company; Jostens Learning; Lansing Community College; Memorial Healthcare Center; ReCellular, Inc.; Michigan Department of Commerce; Michigan Department of State; Tri-State Hospital Supply; About.com, a division of the New York Times Corporation; Fisher Barton, Inc.; and United States Postal Service.

Susan writes for and edits the Human Resources Web site at www.about.com.