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Do you see Internet Explorer's Info Bar displayed as shown in this picture?

- If so, follow the two steps below to install the "Office Update Installation Engine" ActiveX control from Microsoft.
- If not, follow the directions on the Office Update ActiveX Control Failed to Load troubleshooting page.
To install the Office Update Installation Engine ActiveX control
- Right-click on the Info Bar and select Install ActiveX Control (shown below.)

- In the Internet Explorer Security Warning dialog, click the Install button.
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