Add Office Online to your list of trusted sites

When you add Microsoft Office Online to your list of trusted sites, you allow your browser to download and run ActiveX controls and other files automatically from our Web site. However, adding a Web site as a trusted site can have security implications. For more information, you can read about URL Security Zones.

To add the Office Online Web site to your list of trusted sites:

1. On the Tools menu in Microsoft Internet Explorer, click Internet Options, and then click the Security tab.
2. Click the Trusted Sites icon, and then click Sites.
3. Clear the Require server verification (https:) for all sites in this zone check box.
4. In the Add this Web site to the zone box, type http://office.microsoft.com, and then click Add.
5. Click OK twice.
6. Click the Retry button above to install the ActiveX control.

Unblock the ActiveX control

If you are running Microsoft Windows XP with Service Pack 2, you may have disabled the ActiveX control at one time.

To enable the control:

1. In Internet Explorer, on the Tools menu, click Manage Add-ons.
2. Select Microsoft Office Template and Media Control. If you do not see that control listed, click the arrow on the Show box at the top of the Manage Add-ons dialog box, and then select Add-ons that have been used by Internet Explorer.
3. Under Settings, click Enable. You may see a message saying that you need to restart Internet Explorer for the change to take effect.
4. Click OK twice.
5. Try downloading the template, training course, or clip art again.

You must have administrator rights to to install programs on your computer. To find out whether you are an administrator on your computer, check with your organization's system administrator or the person who set up your computer.

If you don't have administrator rights, you can ask your system administrator or the person who set up your computer to download the Office Online content for you. To do this, the person with administrator rights should take the following steps:

1. Log on as Administrator on your computer.
2. Go to any template, training course, or piece of clip art on Office Online.
3. Download the item you've selected.
4. Log off.

Once the item has been downloaded, the ActiveX control will be installed and you can automatically download content from Office Online.