If you don't see the Send command, it means an e-mail account is not configured. You can view previously received messages, or use Reply, Forward, or New commands to open a new message window. However, without a configured e-mail account, you cannot send any e-mail message.
When an e-mail account is configured correctly, the Send command is located next to the To, Cc, and Bcc boxes (To, Cc, and Bcc boxes: A message is sent to the recipients in the To box. Recipients in the Cc (carbon copy) and Bcc (blind carbon copy) boxes also get the message; however, the names of the recipients in the Bcc box aren't visible to other recipients.).
When Outlook runs without a configured e-mail account, the Send command does not appear.
Reasons an e-mail account is not configured can include the following:
- Microsoft Outlook was configured without e-mail support While not common, Outlook can be configured to manage contacts, tasks, or calendars only, without e-mail functionality.
- E-mail account setup was interrupted The first time Outlook ran, the setup process for an e-mail account was interrupted or did not complete. You might need to complete or restart the process. For help, see Add or remove an e-mail account.
- The account configuration file is corrupted Damage to the file used to store e-mail account configuration information can cause a previously configured e-mail account not to appear.
Verify an e-mail account is configured
- Click the File tab.
- Click Account Settings, and then click Account Settings.
- In the Account Settings dialog box, on the E-mail tab if there are no entries, there are no e-mail accounts configured in your Outlook profile.
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An e-mail account is configured, but the Send button is still missing
If an e-mail account is listed, try removing and then adding the account. See the topic Add or remove an e-mail account .
If the Send button still doesn't appear when you compose a new message or when you reply to or forward a message, try creating another Outlook profile, and then add your e-mail account. For help, see Create a profile.
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Contact someone for assistance
If the previous steps did not resolve the problem of the missing Send button, try Microsoft Answers for Microsoft Office, a community-based support site where you can ask and answer questions, or just browse other's answers.
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