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Make, receive, and manage calls with Lync 2010

Exercise 2: Use Lync to call a contact and start a conference call

Now it’s your turn to try things out. Follow these steps to practice calling a contact, adding another person to a call, and then making a conference call.

To call a contact and add another person to the call, do the following:

  1. Open Lync, and find the contact you want to call in your Contacts list, or by typing his or her name or phone number in the search box.
  2. Point to the contact, and then click the Call button Button image.
  3. Once in the call, click the People Options menu Button image, and then click Invite by Name or Phone Number.
  4. To end the call, click the End call button Button image.

To start a conference call, do the following:

  1. In the Lync main window, in your Contacts list, select multiple people by holding down the Ctrl key while you click each contact.
  2. Right-click a selected contact, and then click Start a Conference Call.
  3. Click the number you want to use for the call.
  4. To end the call, click the End call button Button image.
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