Lync accessibility for people with disabilities

Microsoft is committed to making its products and services easier for everyone to use. The following topics provide information about the features, products, and services that make Lync more accessible for people with disabilities.

In this article

Accessibility features of Lync

In addition to accessibility features and tools in Microsoft Windows, the following feature makes Lync more accessible for people with disabilities:

 Note    The information in this document applies only to users who license Microsoft products in the United States. If you obtained this product outside of the United States, you can use the subsidiary information card that came with your software package or visit the Microsoft Accessibility web site for a list of telephone numbers and addresses for Microsoft support services. You can contact your subsidiary to find out whether the type of products and services described in this section are available in your area. Information about accessibility is available in other languages, including Japanese and French.

Accessibility features of Lync Help

Lync Help includes features that make it accessible to a wider range of users, including those who have limited dexterity, low vision, or other disabilities.

Keyboard shortcuts for using the Help window

To do this Use this keyboard shortcut
Display the Help window. F1
Switch the cursor between the Help topic pane and the navigation pane (tabs such as Contents, Search, and Index). F6
Change between tabs (for example, Contents, Search, and Index) while in the navigation pane. ALT + Underlined letter of the tab
Select the next hidden text or hyperlink. TAB
Select the previous hidden text or hyperlink. SHIFT+TAB
Perform the action for the selected Show All, Hide All, hidden text, or hyperlink. ENTER
Display the Options menu to access any Help toolbar command. ALT+O
Hide or show the pane containing the Contents, Search, and Index tabs. ALT+O, and then press T
Display the previously viewed topic. ALT+O, and then press B
Display the next topic in a previously displayed sequence of topics. ALT+O, and then press F
Return to the specified home page. ALT+O, and then press H
Stop the Help window from opening a Help topic (useful if you want to stop a web page from downloading). ALT+O, and then press S
Open the Internet Options dialog box for Microsoft Internet Explorer, where you can change accessibility settings. ALT+O, and then press I
Refresh the topic (useful if you’ve linked to a web page). ALT+O, and then press R
Print all topics in a book or a selected topic only. ALT+O, and then press P
Close the Help window. ALT+F4

By using the following keyboard shortcuts in Help, you can quickly do many common tasks.

Alternate text for pictures in Help

Every picture in Lync Help, including screenshots and icons, has associated alternate text. Users who have difficulty viewing pictures can pause the cursor on the picture to read the alternate text. The alternate text describes what is shown in the picture, or describes the program command that the icon represents.

Accessibility products and services from Microsoft

Microsoft is committed to making its products and services easier for everyone to use. The following topics provide information about the features, products, and services that make Windows more accessible for people with disabilities:

Accessibility features of Windows

The Windows operating system has many built-in accessibility features that are useful for individuals who have difficulty typing or using a mouse, are blind or have low vision, or who are deaf or hard-of-hearing. The features are installed during Setup. For more information about these features, see Help in Windows and the Microsoft Accessibility website.

Free step-by-step tutorials

Microsoft offers a series of step-by-step tutorials that provide detailed procedures for adjusting the accessibility options and settings on your computer. This information is presented in a side-by-side format so that you can learn how to use the mouse, the keyboard, or a combination of both.

To find step-by-step tutorials for Microsoft products, see the Microsoft Accessibility website.

Assistive technology products for Windows

A wide variety of assistive technology products are available to make computers easier to use for people with disabilities. You can search a catalog of assistive technology products that run on Windows at the Microsoft Accessibility website.

If you use assistive technology, be sure to contact your assistive technology vendor before you upgrade your software or hardware to check for possible compatibility issues.

Documentation in alternative formats

If you have difficulty reading or handling printed materials, you can obtain the documentation for many Microsoft products in more accessible formats. You can view an index of accessible product documentation on the Microsoft Accessibility website.

In addition, you can obtain additional Microsoft publications from Learning Ally (formerly Recording for the Blind & Dyslexic, Inc.). Learning Ally distributes these documents to registered, eligible members of their distribution service. For information about the availability of Microsoft product documentation and books from Microsoft Press, go to or contact:

Learning Ally
20 Roszel Road
Princeton, NJ 08540
Telephone number from within the United States: (800) 221-4792
Telephone number from outside the United States and Canada: (609) 452-0606
Fax: (609) 987-8116

Web addresses can change, so you might be unable to connect to the website or sites mentioned here.

Customer service for people with hearing impairments

If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TTY/TDD) service:

  • For customer service, contact Microsoft Sales Information Center at (800) 892-5234 between 6:30 AM and 5:30 PM Pacific Time, Monday through Friday, excluding holidays.
  • For technical assistance in the United States, contact Microsoft Product Support Services at (800) 892-5234 between 6:00 AM and 6:00 PM Pacific Time, Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday, excluding holidays.

Microsoft Support Services are subject to the prices, terms, and conditions in place at the time the service is used.

For more information

For more information about how accessible technology for computers helps to improve the lives of people with disabilities, see the Microsoft Accessibility website.

Applies to:
Lync 2013 for Office 365, Office 365 Enterprise, Office 365 Enterprise admin, Office 365 Midsize Business, Office 365 Midsize Business admin, Office 365 Small Business, Office 365 Small Business admin