Install the Windows Fax driver or service to use Internet Fax in Office 2010

Microsoft Office 2010 has a feature that lets you send Outlook, Word, Excel, and PowerPoint files as Internet faxes. This feature relies on having the Windows Fax Printer Driver or Fax Services installed on the computer to send the faxes. The Windows Fax feature is not enabled by default for all editions of Windows. If your edition of Windows includes the driver or service, you must install it before you can send Internet faxes.

Which operating system are you using?


Windows 7

  1. In Control Panel, click Programs, and then click Programs and Features.

 Note   In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box.
  3. Click OK.

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Windows Vista

The Windows Fax Printer Driver is included in the following editions of Windows Vista: Business, Enterprise, and Ultimate.

  1. In Control Panel, click Programs, and then click Programs and Features.

 Note   In Classic view, double-click Programs and Features.

  1. Click Turn Windows features on or off.
  2. In the Windows Features dialog box, select the Windows Fax and Scan check box.
  3. Click OK.

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Windows XP

  1. In Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Component.

 Note   In Classic view, double-click Add or Remove Programs.

  1. In the Windows Component Wizard, select the Fax Services check box.
  2. Click Next.

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Windows Server 2008

To create a fax server, you must install the Fax Server role. This installs the Fax Server role page, Fax Service Manager, Windows Fax and Scan (with faxing capabilities only), the Fax service, and the Fax printer.

  1. In Control Panel, under Programs, click Turn Windows features on or off.
  2. Right-click Roles, and then click Add Roles.
  3. In the Add Roles Wizard, under Select Server Roles, click Fax Server role.

 Note   If Print Services are not installed, you are prompted to install it.

  1. Click the users or groups that you want to send faxes.
  2. Click who you want to have access to the fax server inbox.
  3. Click Install.

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Windows Server 2003

The Fax Service is included in all editions of Windows Server 2003 except the Web edition.

  1. In Control Panel, click Add/Remove Programs.
  2. In the Add/Remove Programs dialog box, click Add or Remove Windows Components.
  3. In the Windows Component Wizard, select the Fax Services check box, and then click Next.
  4. If you want to share the fax printer so that everybody in the network can send and receive faxes, click Yes.
  5. Click Finish.

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Applies to:
Excel 2010, Outlook 2010, PowerPoint 2010, Word 2010