Troubleshoot Calendar

ShowI am receiving reminders for a past appointment or meeting.

ShowMy appointments and meetings show at wrong times now.

  • You may have changed your time zone. To verify the time zone, on the Tools menu, click Options. Click Calendar Options, and then click Time Zone. Select the options that you want.
  • You may have swapped your current and second time zones by mistake. To switch between the current and second time zones, on the Tools menu, click Options. Click Calendar Options, click Time Zone, select the correct time zone in the Time zone list, and then click Swap Time Zones. This change affects all time settings in all of your Microsoft Windows-based programs and is equivalent to changing the current time zone in Windows Control Panel.
  • Automatic adjustment for daylight saving changes may not be turned on.
    1. In Windows Control Panel, click Date, Time, Language, and Regional Options.

 Note   If you are using Control Panel Classic View, double-click Date and Time. Proceed to step 3.

  1. Click Date and Time.
  2. On the Date and Time Properties dialog box, click the Time Zone tab.
  3. Make sure the Automatically adjust clock for daylight saving changes check box is selected.

ShowI can't see all my appointments and meetings.

Some appointments or meetings may be temporarily hidden based on the view or filter used. To change the Calendar items (item: An item is the basic element that holds information in Outlook (similar to a file in other programs). Items include e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.) that appear in the view, do one of the following:

  • To view only Calendar items scheduled from now into the future, click the View menu, point to Arrange By, point to Current View, and then click Active Appointments.
  • To view all Calendar items, click the View menu, point to Arrange By, point to Current View, and then click Customize Current View. Click Filter, and then click Clear All.

ShowI can't see the little calendar.

The Date Navigator (Date Navigator: The small calendar that displays the current month in Calendar. It provides a quick and easy way to move appointments and to view other dates.) is located in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.). By default, Microsoft Outlook doesn't show the TaskPad (TaskPad: The list of tasks in Calendar.). If you have turned on the TaskPad, the Date Navigator should appear above the TaskPad. If you cannot see the Date Navigator, you may have enlarged one or more of the elements in the Calendar window, causing the Date Navigator to disappear. To make the Date Navigator reappear, try any of the following:

  • Hide or resize the Navigation Pane. To hide the Navigation Pane, on the View menu, click Navigation Pane. To resize the Navigation Pane, point to the border on the edge of the Navigation Pane. When the pointer changes to a double-headed arrow Icon image, drag the border to a new position.
  • Resize the appointment area. Point to the border on the edge of the appointment area scroll bar. When the pointer changes to a double-headed arrow Icon image, drag the border to a new position.
  • Resize the TaskPad. Point to the border above the TaskPad. When the pointer changes to a double-headed arrow Icon image, drag the border to a new position.
  • Resize the Navigation Pane. Point to the border on the edge of the Navigation Pane. When the pointer changes to a double-headed arrow Icon image, drag the border to a new position.
  • Maximize the window by clicking Maximize Button image.

ShowThe TaskPad is missing.

By default, Microsoft Outlook doesn't show the TaskPad (TaskPad: The list of tasks in Calendar.).

  • In Calendar, on the View menu, click TaskPad.

You may have enlarged one or more of the elements in the Calendar window, causing the TaskPad (TaskPad: The list of tasks in Calendar.) to disappear. To make the TaskPad reappear, try any of the following:

ShowI get the message: Cannot find the Web site.

If you get a message that prevents you from saving your calendar as a Web page, it could be because:

  • You typed in an invalid protocol or path in the File name box.
  • You don't have appropriate permissions to perform the operation.

ShowOther people see my schedule as busy when I don't have any appointments or meetings.

You have scheduled an event and clicked Busy in the Show time as box. To clear this time, in the Calendar, open the the event, and then click Free in the Show time as box.

ShowI get the message: Outlook can’t add the folder because creating a new Personal Folders (.pst) file isn’t allowed on this computer.

Your system administrator may have set Outlook to block the creation of .pst files, which are required when using Microsoft Windows SharePoint Services data in Outlook. For more information, contact your system administrator.

ShowI get the message: Outlook can’t add the folder because linking Outlook folders to Windows SharePoint Services isn’t allowed on this computer.

Your system administrator has restricted access to Microsoft Windows SharePoint Services. Microsoft Outlook is not able to add a Windows SharePoint Services folder. For more information, contact your system administrator.

ShowI get the message: Outlook can’t update this Windows SharePoint Services folder. Linking Outlook folders to Windows SharePoint Services is not allowed on this computer.

A Microsoft Windows SharePoint Services folder exists in your Microsoft Outlook profile, but your system administrator has restricted access to Windows SharePoint Services. Outlook is not able to update the folder from the Windows SharePoint Services site. For more information, contact your system administrator.

ShowThe Refresh command is not available when I right-click a Windows SharePoint Services folder.

Your system administrator has restricted access to Microsoft Windows SharePoint Services. Microsoft Outlook is not able to update the folder from the Windows SharePoint Services site. For more information, contact your system administrator.

ShowI opened another person's calendar, and I can't find a way to close it.

When you open another person's calendar, the calendar opens next to any other calendars currently in the view. To remove calendars from the view, under Other Calendars in the Navigation Pane, clear the check box for the calendar you no longer want to view. If the Navigation Pane is turned off, on the View menu, click Navigation Pane.

ShowI want to open another person's calendar in a separate window like I could in earlier Outlook versions.

  1. Add the other person's calendar to the Navigation Pane.

ShowHow?

  1. In Calendar, in the Navigation Pane, click Open a Shared Calendar.

 Note   If the Navigation Pane is turned off, on the View menu, click Navigation Pane.

  1. Type the other person's name, or click Name to browse the Address Book, and then select the name from the list.
  2. Click OK.

If you have been granted permissions, the other person's calendar will open in the side-by-side calendar view.

  1. In the Navigation Pane, under Other Calendars, clear the check box for the shared calendar you do not want to see in the side-by-side view.
  2. Right-click the shared calendar name you want to view, and then click Open in New Window.

 Note   Additional troubleshooting information is available for time zone issues.

 
 
Applies to:
Outlook 2003