Page 13 of 14PREVNEXT

Manage your mailbox V: Retrieve, back up, or share messages

Test yourself

Complete the following test so you can be sure you understand the material. Your answers are private, and test results are not scored.

Suppose that when you start Outlook, you receive a message that a certain PST file can't be found. What's a likely cause?

The file was moved, renamed, or deleted (and wasn't closed from Outlook first).

Options in Windows are keeping it hidden.

The PST is too big.

How many people can open the same PST file at one time?



No specific number (it depends on who has permissions).

To keep your Navigation Pane uncluttered but to leave a Personal Folder available for use later, you could do this when you're done with it.

Close it.

Delete it from Windows Explorer.

Click Close on the File menu.

It's possible to search through multiple PST files at one time.



What's the right way to open a PST file?

Use the Open command on the File menu in Outlook.

Show hidden files, and then double-click the PST file in Windows Explorer.

Right-click the file in Windows Explorer, click Open With, and choose Outlook.

Page 13 of 14PREVNEXT