Become a Provider for Office Marketplace

Read and complete the following steps before filling out the online application. Microsoft reserves the right to accept or reject, in its sole discretion, any application for a listing on the Office.com Marketplace and may change the requirements for a listing at any time. In addition to the considerations listed below, Microsoft will also evaluate the overall fit of your product or service to Microsoft's own business strategy to determine the appropriateness of your listing on the Office.com Marketplace.


    Step #1 Assess your fit:

    Your product or service must meet ALL of the following criteria:

    1. Is it consistent with Microsoft's Trustworthy Computing Principles?
    • Privacy Customers’ personal information must not be disclosed in unauthorized ways. Customers must be clearly informed what will and will not be done with personal information they provide to your site or service.
    • Security Your product is virus free, and will not infect or crash customer’s computers .Your product does not open opportunities for unauthorized access to your customer’s computers or data.
    • Reliability When customers install new software, they don't have to worry about whether it will work properly with their existing applications.
    • Business Integrity You must respond rapidly and effectively when customers report a problem. Your site must provide contact information (physical location and phone number).
    1. Is it relevant to Office customers? Your product or service must meet AT LEAST ONE of the following requirements:
    • Adds web-based functionality to an Office program
    • Adds a menu item or toolbar button to an Office program
    • Provides training resources for Office program
    1. Can it be fulfilled or delivered online to any customer in Australia? Your business should offer a Web site through which Office customers can receive your product and/or service.
    1. Do you offer customer support? Your company must provide customer service (online or over the phone) and help content.
    1. Does it work with the latest version of Office? Your product or service must work with the latest version of Office within six months of the release of that version.
    1. Is it fully tested and reliable? Your service or product must provide an excellent customer experience. Also, the Web site where the product or service can be purchased and where customer support can be accessed must perform with 99% uptime.
    1. Is it in compliance with Microsoft trademarks? Your product title(s), domain name, and company name must be in compliance with Microsoft trademarks. Your application must meet the guidelines for proper referential use of the Microsoft Office System trademarks and names. Review the Microsoft Office System Referential Use Guidelines before naming your product and applying for a listing.

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    Step #2 Create a unique jump page for your listing on your website

    When customers click your company’s listing on the Office Marketplace they will be taken to a unique web page you create and host on your servers. For the consistency of customer experience, it is very important that your jump page meet all of the following requirements:

    1. Works with Microsoft Internet Explorer version 7.0 or later
    2. Lists your product or service name prominently and, if applicable, in proper reference to Microsoft Office trademarks and names (Review Microsoft Office System Referential Use Guidelines for accuracy)
    3. Indicates the pricing of the product or service. This requirement may be satisfied with a starting price or price range. Pricing must be indicated on landing page in the local market currency. Please indicate clearly if it is in a currency other than that of the local market.
    4. Provides clear instructions on using the product or service
    5. Is designed so that the Back button of the customer's Web browser leads the customer back to the Office Marketplace - Redirects must not prevent this functionality
    6. Highlights the integration of your product or service with Microsoft Office and clearly lists all applicable versions of Office (or Office products) your product or service is compatible with
    7. Clearly indicates customer support contact information
    8. Features the Office Marketplace logo on the top of the page (must be visible without scrolling in 800x600 screen resolution). Placement and use of the logo must meet the specifications for the use of the logo mentioned in the last section of this page.

    Include the following to display the Office Marketplace image:

    <HTML>

    <BODY><a href="http://office.microsoft.com/downloads">

    <IMG src="http://r.office.microsoft.com/r/rlidMarketplaceLogo"

    alt="Microsoft Office Marketplace logo"></a></BODY>

    </HTML>

    This HTML code must be present on your page without alteration in order for your listing to be accepted.

    Important You MUST include the following notice at the bottom of your jump page containing the Logo: "Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries."

    If your application for the Office Marketplace is not approved, you may not use the Office Marketplace Logo.

    Microsoft also reserves the right to remove your listing from our directory if your landing page is non-compliant with the following requirements at any time after your listing has been approved.

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    Step #3 Sign up to become a provider and apply for a listing

    Note: You must login to Office.com using a Windows Live ID for all Marketplace provider activities. You may use an existing Windows Live ID, or create a new one specifically for managing your listings. Your provider profile page will be linked to your Windows Live ID. Depending on your privacy settings, information associated with that Windows Live ID (such as photos, phone numbers, or email and physical addresses) may be viewable as part of your Marketplace provider profile. Use discretion: you may want to create or use a business, not a personal, Windows Live ID.

    Become an Office Marketplace Provider:

    1. Sign up to become a Marketplace Provider using a Windows Live ID (See Note above for more information)
    2. Completely fill out the provider application (please include http:// with your website address) and submit
    3. Because each application is reviewed individually, please allow 10 working days for a reply - if you have not heard from us after 10 days, please e-mail us
    4. If your provider application is approved, the Office.com e-mail reply will include instructions to submit your listing

    If you are already a Marketplace provider (your products are listed on the Marketplace and you can login to your provider profile):

    1. Sign in to Office.com using the Sign In link at the upper right hand corner of the page. You must sign in using the Windows Live ID used to create and manage the listing. If you no longer have this information, please email us
    2. Submit your listing application

    Filling out the Office Marketplace Listing Application

    After you’ve become an approved Office Marketplace provider you will be able to submit your listing(s) by filling out the Listing Application form. Keep in mind that 90% of all returned listings applications were rejected because one (or more) of the listing criteria below was not met. Here is more guidance to help you have more success in filling out the form right the first time.

    Landing Page URL (example: http://www.adatum.com) – You must provide a URL to the unique Jump page on your site corresponding to your specific offering.

    Product/Service Title: Your listing title is the name of your product or service as it will appear in the Office.com Marketplace directory. The title is limited to 30 characters.

    Examples of good titles:

    Adventure Works Graphics

    Contoso Online Postage

    TIPS: Avoid using a trademarked Microsoft Office product name in your title. Don’t worry: you will have room in the long description to define how your product interacts with Microsoft Office products.

    Brief Description: The brief description of your product or service appears with your title on category and search pages.

    Examples of good title and short description combinations:

    Title: Adventure Works Financial Graphics Package

    Short Description: Financial presentation graphics

    TIPS:

    Keep it brief. The short description is limited to 50 characters, including spaces

    Identify what differentiates your listing from other features or listings in the short description. If a short description is too generic, it can be less likely customers click on the listing.

    Including your company name in the short description can be overly redundant and an ineffective use of the 50 characters. The Company Name is rendered as part of the listings.

    Be factual rather than sales-oriented. Use nouns and action-oriented verbs and avoid comparisons, which give listings an overt sales tone

    Use sentence capitalization (Capitalize only the first word and proper nouns)

    Long Description: The long description is the primary description that Office reviews to assess if the listing meets Office relevancy expectations during the approval process. The long description appears to customers on Office.com in cases where clicking a listing results in the arrival on an office.com listing page for your listing. We are redesigning this experience to get customers to the jump page on your site more quickly. To do so will be phasing out this office.com listing page for your product wherever possible.

    Example of a good long description:

    Contoso Online Postage service lets you generate postage for your paper mail and packages right from your Microsoft Office program. Send anything from a postcard to a large package, and specify the delivery rate and prices you want directly from the Office menus. Sending mail with Contoso online postage works the same as sending it through the postal service, except that you don't need to leave your office to send it.

    TIPS:

    Keep the long description to 500 characters or fewer

    Clearly explain the value of product or service for the Microsoft Office product user

    Be descriptive! Use nouns and quantifiable facts about your product or service, and avoid adjectives and subjective comparisons, which give listings an overt sales tone.

    Don’t forget to mention your company name and the full name of the product or service!

    In your short and long descriptions be sure to include in keywords that customers are likely to use in their search queries. The Office.com search queries all text in your title, short description, and long description.

    Relevance to Office: Select the relevance from the drop down list.

    Suggested Category: Identify the best category for your service or product: Due to the large volume of products and services listed on the Marketplace, we allow selection of ONE suggested category per listing.Pick the category that is this closest fit for your product or service.

    TIP: If you are having a hard time deciding, look at how similar products already listed in the Marketplace are categorized.

    Listing Type: Choose the listing type from the dropdown list which best describes your listing.

    • Download – select Download if your listing is single transaction download from your site.
    • Service – select Service if your listing is not a download and/or does not have a one-time cost associated with it. (Example: a subscription with a monthly cost).
    • Solution – select Solution if your listing is not a download or service. Typically Solution is used for solution providers and consultants to list their offerings. (Example: SharePoint consultant developing customized solutions)

    Cost to Customer: Choose the cost category for your listing.

    • Free – choose Free if there is no cost to customer for the listing being described and offered. Do not use this category for free trials free items that have a shipping or handling charge.
    • Trial – Choose Trial if you are listing a trial offering.
    • Paid – Choose Paid if use of your listing requires payment.

    Price – Providers are responsible for managing the price shown in the Office Marketplace. Enter the price for your product or service without the currency symbol. The currency symbol will not work when entered into the price field, but will be shown automatically when the listing’s price is shown on Office.com. (Example: Enter 19.99 in the price field. $19.99 will be shown on Office.com). Please note, this feature is currently only available for the U.S. market site. Pricing should still be indicated on your landing page in the local market currency. Please indicate clearly if it is in a currency other than that of the local market.

    • Free -- price is assumed as 0.
    • Trial – price is the price to buy the product after the trial. Trials must have a price entered. The price may or may not be shown on the listing on Office.com.
    • Paid – price of the listing.

    Price Requirements Key

    Cost to Customer Cost to Customer Criteria Is Price Required in order to Show on Office.com?
    Free

    Free is used when there is no cost to customer for the listing being described and offered.

    Do not use this category for free trials or free items that have a shipping or handling charge.

    no

    Office.com system assumes “0” regardless of if a price is entered

    Trial

    Choose Trial if you are listing a trial offering.

    Trials are assumed to have a cost to the customer following a free trial period. This post-trial period cost is expected to be listed in the Price field, even if the trial is free.

    yes
    Paid Choose Paid if use of your listing requires payment. yes

    Compliance – Your product or service must work with the latest version of Office within six months of the release of that version. Check the box to indicate that you have tested your product with the current version of Office.

    Works With – Select the Office products or technologies that your offering applies to.

    Submit -- By clicking Submit, you agree to the Terms of Listing, and your listing will be submitted to Microsoft for review.

    What to expect once you have submitted your product listing application:

    1. Each listing submission is reviewed individually for compliance with the guidelines and requirements listed Steps 1-3.

    Please allow 10 working days for a reply. If you have not heard from us after 10 days, please e-mail us

    1. Actual time for an approved listing to appear live on the Marketplace may vary. Please refer to your approval email for the most accurate estimate.
    2. An e-mail will also be sent in the event that your listing is declined.
    3. Approved listings must be renewed annually.

    If you have any questions, please e-mail us and we will respond to your query within a few business days

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    SPECIFICATIONS FOR USE OF THE FIND US @ MICROSOFT® OFFICE MARKETPLACE LOGO

    Office Marketplace

    1. You may not promote the URL of your jump page displaying the Logo until your application is approved. If your application is not approved or if your listing is removed for any reason, you must remove the Logo from the jump page. You may promote the URL of your jump page displaying the Logo after you have received e-mail from Microsoft with confirmation that your application has been approved and your listing is on the Microsoft Office Marketplace Web page.
    2. You may only display the Logo on your jump page. You may not use the logo on any other material, or for any purpose other than a link back to the Microsoft Office Marketplace Web site. The Logo must always be an active link to http://office.microsoft.com/downloads, and may not link to any other Web page unless specified by Microsoft.
    3. Your Web page title and other trademarks and logos must appear at least as prominent as the Logo. You may not display the Logo in any manner that implies affiliation with, sponsorship, endorsement, or license by Microsoft other than as a listing on the Microsoft Office Marketplace Web page.
    4. The Logo may not be included within any non-Microsoft trade name, business name, domain name, product or service name, logo, trade dress, design, slogan, or other trademark.
    5. The Logo must appear by itself, with a minimum spacing (the height of the Logo) between each side of the Logo and other graphic or textual elements on your page. The Logo may not be used as a feature or design element of any other logo. The Logo must be visible in an 800 x 600 screen resolution.
    6. You may not alter the Logo in any manner, including size, proportions, colors, wording, design elements, etc., or animate, morph or otherwise distort its perspective or appearance.
    7. You may not display the Logo on any site that disparages Microsoft or its products or services, infringes any Microsoft intellectual property or other rights, or violates any state, federal or international law.
    8. Microsoft reserves the right to take action against any use that does not conform to these specifications, infringes any Microsoft intellectual property or other right, or violates other applicable law.
    9. MICROSOFT DISCLAIMS ANY WARRANTIES THAT MAY BE EXPRESSED OR IMPLIED BY LAW REGARDING THE LOGO, INCLUDING WARRANTIES AGAINST INFRINGEMENT.
    10. You must include the following notice at the bottom of your jump page containing the Logo: "Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries." The trademark notice must be included as text on the jump page and not as an image element.

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    Applies to:
    Office 2010