After an Office 365 tenant with SharePoint Online is provisioned, every user in that tenancy receives a OneDrive for Business library with 25 GB of storage space. As users become accustomed to storing files in their OneDrive for Business libraries they might find that they need more storage space, particularly if they store images, videos, or other large files.
When users run low on storage space, they will receive an email informing them that their OneDrive for Business libraries are nearing capacity. In that mail will be statistics about library usage and recommendations for freeing up space. Recommendations include tasks like emptying the recycle bin and removing folders and files that are no longer needed.
Users will again receive an email when their libraries reach storage capacity. If they have emptied the recycle bin and removed old files, their next option will be to contact you, the SharePoint Online admin, to request more storage space.
You can increase individual OneDrive for Business storage quotas by allocating available storage from the tenant’s bulk quota pool. Sites can be increased based on preset values from the default 25 GB up to 50, 100, 250, 500, or 1024 GB, if unallocated quota is available. For example, if your tenancy has a OneDrive for Business storage limit of 541 GB, and you’ve allocated 500 GB already, you will only be able to increase one user from 25 GB to 50 GB (541 GB – 500 GB = 41 GB available).
Important While the default 25 GB of storage quota is not counted against a tenant’s bulk quota, any additional storage space allocated to OneDrive for Business sites is. A subscriber’s allotted storage quota in most plans is 10 GB plus 500 MB per licensed user.
You can monitor overall storage quota allocation from the OneDrive for Business Storage Limits or Site Collections pages in the SharePoint admin center. You’ll want to pay attention to the storage allocation meter, which shows how much free OneDrive for Business space is still available for the tenant. An example is shown below.
The meter turns red when storage usage is nearing or has exceeded capacity. When you see this critical status, you’ll want to contact the site collection administrator or look more deeply at the individual OneDrive for Business libraries to determine where space can be freed up and whether additional storage space is necessary for the site collection. If you run out of bulk storage quota to allocate, you can buy more under the licensing tab in your O365 admin center.
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Change storage limits
When you change storage limits for individual personal sites, the change is applied immediately.
To change storage limits:
- From the SharePoint admin center click OneDrive for Business.
- Enter and verify the name or email address of up to 25 user(s) whose personal site quotas you want to change.
- In the dropdown, select the storage value to allocate to each user.
- Click Save to apply the changes.
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Buy more storage
When you decide that it’s time to increase the amount of storage available for your subscription you can buy more from the SharePoint admin center. Once the purchase is complete, you’ll need to allocate the additional storage among your site collections by:
To buy more storage
- From the SharePoint admin center click Buy Storage. You’ll be taken to the Office 365 admin center to complete the purchase.
- On the Subscription details page, beside Optional add-ons, click Add more.
Note If you don’t see Optional add-ons on the Subscription details page:
- You may not have purchased any add-ons yet. To purchase the SharePoint Online Storage add-on, beside the number of user licenses, click Add more. You will then be able to complete the rest of these steps.
- You may be using a trial subscription. Storage space add-ons are not available for trial subscriptions.
- Your subscription may not be eligible for storage add-ons. Check the eligibility list.
- In the Add licenses wizard, enter the amount of storage you want to add in the SharePoint Online Storage box. The amount of overall storage available for your subscription will be increased by the amount you enter but you’ll still need to allocate it among individual site collections.
- Click Add licenses.
- Review the details of your order, and then click Place order.
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For more information
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