By default, Microsoft Lync Online communications software saves all incoming and outgoing conversations in a Microsoft Outlook Conversation History folder, so you can review previous conversations.
If your conversations are not being saved in this Outlook archive, and you want to set up an archive for future conversations, do the following:
Lync Online can save all incoming and outgoing conversations in an Outlook Conversation History folder, so you can review previous conversations. Also, the View Conversation History and Find Previous Conversations options may be available in Lync, depending on how Lync is configured in your organization. See if they are by doing the following.
Many of the menus in Lync appear when you click a small down▼ arrow (such as the one beside the Options button in the main window). You can also open the main menu by doing any of the following.
You can also see menus for performing frequent tasks for contacts, groups, and other items by right-clicking on the items.
Calendar information (free/busy, meeting subject and time) and the Out of Office note can take as long as thirty minutes to appear in Lync. Additionally, you must be running Lync on a device that can connect to Microsoft Exchange Server.
Some organizations remove the Appear Away state because it can interfere with presence predictability. For example, if a significant number of users use this status, the value of presence in Lync would be greatly reduced. Keep in mind that you can use privacy relationships as a way of avoiding interruptions. For example, if you do not want to be disturbed by most people, you can set your status as Do Not Disturb and then grant certain people permission to interrupt you by adding them to your Workgroup.
Because Lync and Microsoft Lync Server 2010 support the ability to federate (connect) with other organizations, you can add contacts from those organizations to your Contacts list and communicate with them by using any of the communication modes supported by both organizations. Check with your support team to determine if a person’s organization is federated with your organization.
To add a federated contact, follow these steps:
With Lync, you can send and receive instant messages from people with accounts on the MSN network of Internet services, and the Windows Live network of Internet services, AOL®, and Yahoo!®. Communication with public IM contacts is limited to IM. File transfer, Lync (Voice over IP, or VoIP) calls, video calls, and audio/video meetings are not supported. However, with the Windows Live network of Internet service, Lync (Voice over IP, or VoIP) calls and video calls are supported.
If you have a Delegates group, you’ve set up delegates in Outlook to manage your email and calendar on your behalf. You add and manage Outlook delegates in Outlook; for details, see Allow someone else to manage your mail and calendar. To remove an Outlook delegate, do the following: