As a Microsoft Office Live Small Business account owner, you can give other users access to different parts of your account and specify the level of permission that you want to give to each user.

The account owner is the person who created the account in Office Live Small Business. In addition to having the other more common privileges, the account owner possesses privileges that are not available to the other users on the account. The owner cannot grant these unique privileges to another user on the account. Owner permissions give the account owner singular control over certain features of Office Live Small Business, such as billing, purchases, creating e-mail accounts, and canceling the account.

 Note   As the account owner, you can also perform the following tasks by using the Sharing sidebar in Contact Manager and Business Applications.

• Add a new user

• Modify permissions

• Delete permissions or a user account

• Troubleshoot adding and deleting users

Add a new user

1. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
2. On the left navigation bar of the Account Management page, click Users & Permissions. The Permissions page appears with a list of current users and their permission levels.
3. Click Add user, and then do one of the following:
   • To use an existing e-mail address, type the e-mail address and display name for the user.
   • To create an Office Live Small Business e-mail account for the user, click create an Office Live Small Business e-mail account, and then follow the instructions on the screen to create the account. After you have done so, repeat step 1 above to return to the Permissions page.
4. Specify one of the following permission levels for each site or application, and then click Next.

   Role	Permissions
   Administrator	Users with this role can set user permissions and have full access to add, modify, and delete information.
   Editor	Users with this role have full access to add, modify, and delete information.
   Reader	Users with this role have limited read-only access.

5. In Additional Comments, you can type a message to the new user if you want, and then click Send.

 Note   New users must create a Windows Live ID and accept the Office Live Small Business terms of use before they can access Office Live Small Business. The invitation e-mail message provides instructions for creating a Windows Live ID and a link to the Office Live Small Business terms of use.

6. After the Summary page confirms that the invitation e-mail message has been sent, click Finish.

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Modify permissions

1. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
2. On the left navigation bar of the Account Management page, click Users & Permissions. The Permissions page appears with a list of current users and their permission levels.
3. In the list, click Edit next to the user whose permissions you want to modify.
4. The Edit user information form appears. In the Role drop-down list, select one of the following permission levels that you want to assign to this user for each site or application.

   Role	Permissions
   Administrator	Users with this role can set user permissions and have full access to add, modify, and delete information.
   Editor	Users with this role have full access to add, modify, and delete information.
   Reader	Users with this role have limited read-only access.

5. Click Save.

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Delete permissions or a user account

If you created an Office Live Small Business e-mail account for a user, deleting permissions or the user account does not delete the e-mail account. For information about deleting e-mail accounts, see Create or delete e-mail accounts.

1. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
2. On the left navigation bar of the Account Management page, click Users & Permissions. The Permissions page appears with a list of current users and their permission levels.
3. In the list, click Delete next to the user whose permissions or account you want to delete.
4. Select the check box next to each area that you do not want the user to access, and then click Delete. To delete the entire user account, select all of the check boxes.
5. Click Close. If you deleted the entire user account, it will no longer appear in the list on the Permissions page.

 Note   It is not possible to change the e-mail address that the Web site owner uses to sign in to Office Live Small Business.

To reset a password for an e-mail account

If you are a site owner, you can reset a password for any e-mail account that you create by doing the following:

1. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
2. On the left navigation bar of the Account Management page, click E-mail Accounts.
3. Next to the e-mail account, under Options, click Reset password.
4. Follow the directions on the screen to change the password.
5. When you are finished, give the new password to the person who uses the e-mail account.

Changing the password for an e-mail account also changes the password for the associated Office Live Small Business user account. However, you cannot change a password for an Office Live Small Business user account that is not associated with an e-mail address that you created. To restrict access to other user accounts, you must delete the user account entirely.

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Troubleshoot adding and deleting users

If you are having difficulty adding or deleting users, you can visit the Office Live Small Business Community site, which has been expanded to include How-to articles and videos and a Wiki for customers to share product usage tips.

To go to the community site, on the Office Live Small Business Home page, at the top, click Support.

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