If you are a Microsoft Office Live Small Business account owner, you can create or delete e-mail accounts for your account, and you can change the password for existing e-mail accounts. If you have granted access to your Office Live Small Business account to other users, those users can change the password for the e-mail accounts that they can access, but otherwise cannot change passwords for other e-mail accounts, or create or delete accounts.

 Note   Office Live Small Business sends all account-related communications to the e-mail address that you used when you signed up.

• Learn about custom domains and e-mail addresses

• Create an e-mail account

• Delete an e-mail account

About custom domains and e-mail addresses

Many businesses find that their most effective marketing technique is to have a custom domain name that reflects the name of the business. When they do this, their company's Web site URL and all e-mail addresses for the business includes the company's name. For example, for a coffee roasting business named Fourth Coffee, the Web site could be www.fourthcoffee.com, and an e-mail addresses could be information@fourthcoffee.com.

If your business does not have a custom domain name, any e-mail address that you create in Office Live Small Business ends with @officeliveusers.com. To have the e-mail addresses use your own domain name, you should either register a new, custom domain name or redirect an existing domain name before you create the e-mail accounts. For more information, see Purchase a domain name and Redirect your domain name to Microsoft Office Live Small Business.

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Create an e-mail account

 Note   You can create up to 100 Office Live e-mail addresses in your Office Live Small Business account. To view the inbox for each address, you must sign into your account using that address and password.

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1. Make sure you are signed in to Office Live Small Business with the e-mail address and password that you used when signing up.

    Note   If you aren't sure if you are signed in as the account owner, you can check this by doing the following: on the Office Live Small Business Home page, at the top, click More, and then click Account Management. On the left navigation bar, click E-Mail Accounts. If you are signed in as the owner, this is indicated in the list of e-mail addresses. If you are denied access to the page, or if the owner isn't indicated in the list, then you aren't signed in as the owner.

2. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
3. On the Account Management page, on the left navigation bar, click E-Mail Accounts, and then click Create new E-mail account.
4. In User E-Mail, type the user name that you want for the account. If you have multiple domain names, click the drop-down list, and then click the domain that you want this e-mail account to be associated with.
5. Type and retype the password that you want for the new account.
6. Enter the user's information. Because the name that you type is the name that users will see, make sure you choose an appropriate first name and a last name. For example, if you are creating this account for your company's support communications and your company name is Adatum, you could specify Adatum as the first name and Support as the last name. Users will then receive e-mail that shows "Adatum Support" <support@adatum.com> as the sender.
7. Write down the e-mail address and password for the new account, and then click Next.
8. If you are creating this account for another user, be sure to give the user the e-mail address and password for the account. You might also want to give the user a printed copy of the instructions for accessing and using their e-mail.

   Each account that you create for another person is a Windows Live ID account. The person you created the account for can sign in to Office Live Small Business using the e-mail address and password that you created. At that point, the new user completes the sign-up process for the account and can then read e-mail on Office Live Small Business.

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Delete an e-mail account

It is not possible to delete the e-mail account that you used when signing up for Office Live Small Business. You can, however, delete any additional e-mail accounts that you have created.

1. On the Office Live Small Business Home page, at the top, click More, and then click Account Management.
2. On the Account Management page, on the left navigation bar, click E-Mail Accounts.
3. Next to the account that you want to delete, click Delete.
4. Click Delete.

    Caution    The account cannot be recreated for 30 days after being deleted.

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