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Improve integration between Office Live Workspace and Microsoft Office programs

To better integrate your Microsoft Office Live Workspace beta documents with the Microsoft Office programs on your computer, install the Office Live Update.

The Office Live Update installs the following updates and tools:

If you use Windows Vista, the Office Live Update must be installed to open and edit Office documents from Office Live Workspace. If you use Windows XP, we recommend that you install the Office Live Update for enhanced performance.

To install the Office Live Update, you must have one of the following versions of Windows and Microsoft Office installed on your computer:

Requirement Versions
Windows operating system Windows Vista, Windows Server 2003, Windows XP
Microsoft Office 2007 Office system, Office 2003, Office XP

  Notes  

What do you want to do?


Install the Office Live Update

To install the Office Live Update:

  1. In Office Live Workspace, on the left navigation bar, under My Workspaces, click Documents.
  2. On the actions bar, click Install Office Live Update.
  3. If a security warning appears, click Run.
  4. If you use Windows Vista, in the User Account Control dialog box, click Continue.
  5. If a warning dialog box appears that asks for permission to connect to the Internet, select the check box that will prevent this warning dialog box from appearing again. Then select the button that permits the Internet connection. If you block the Internet connection, installation will fail. See the Troubleshoot section later in this article to unblock the Internet connection.
  6. In the Office Live Update Setup Wizard, click Install Updates.

     Note   After the update installation is complete, you may be asked to restart your computer.

  7. In the Microsoft Office Live Add-in Setup Wizard, read the Microsoft Software License Terms. If you agree, select I accept the terms in the License Agreement, and then click Next.
  8. If a dialog box appears asking if you want to set up automatic updates for Windows and other Microsoft products, select Use Microsoft Update when I check for updates (recommended). Click Close.
  9. When the Microsoft Office Live Add-in Setup Wizard finishes, click Close.
  10. To make the updates visible, close and then open all Web browser windows.
  11. If you use Windows Vista, you will be asked to restart your computer.

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View Office Live options in Office XP and Office 2003 programs

Play demo Watch the demo (2:00)

If you have Office XP or Office 2003 installed on your computer, the Office Live Add-in included in the Office Live Update installs an Office Live toolbar in Office Word, Office Excel, and Office PowerPoint.

Office Live toolbar in Microsoft Office Word 2003

The Office Live toolbar provides three buttons:

 Note   If you install the Office Live Update on a computer that has Office XP installed, and the Office Live toolbar does not appear in Office Word, Office Excel, and Office PowerPoint, see the Troubleshoot section later in this article.

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View Office Live options in the 2007 Office system programs

If you have the 2007 Office system installed, in Office Word, Office Excel, or Office PowerPoint, click the Microsoft Office Button. The following Office Live options appear in the list:

Office Live Add-in options in Microsoft Office Word 2007

 Note   If you install the Office Live Update on a computer that has the 2007 Office system installed on it, and Office Live options do not appear in Office Word, Office Excel, and Office PowerPoint, see the Troubleshoot section later in this article.

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Open a workspace document

It's easy to open a document that is stored on your workspace from your local computer.

If you use Office XP or Office 2003, on the Office Live toolbar, click Open, and then click Sign in to Office Live Workspace.

If you use the 2007 Office system, click the Microsoft Office Button, and then click Open from Office Live. Click Sign in to Office Live Workspace.

 Note   If a warning dialog box appears that asks for permission to connect to the Internet, select the check box that will prevent this warning dialog box from appearing again. Then select the button that permits the Internet connection. If you block the Internet connection, you will not be able to access Office documents on Office Live Workspace. See the Troubleshoot section later in this article to unblock the Internet connection.

Do the following:

  1. When prompted, type your e-mail address and the password associated with your Office Live Workspace account. Click OK.
  2. In the File Open dialog box, under My Workspaces, navigate to the document that you want to open. Select the document, and then click Open.

     Note   If you use Windows Vista, and you do not see workspace documents in the File Open dialog box, you might have to enable the WebClient service. For more information, see the Troubleshoot section later in this article

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Save a document to Office Live Workspace

You can save a document that is located on your local computer directly to your workspace. On a computer with an Internet connection, open the document that you want to save to Office Live Workspace.

If you use Office XP or Office 2003, on the Office Live toolbar, click Save, and then click Sign in to Office Live Workspace.

If you use the 2007 Office system, click the Microsoft Office Button, and then click Save to Office Live. Click Sign in to Office Live Workspace.

 Note   If a warning dialog box appears that asks for permission to connect to the Internet, select the check box that will prevent this warning dialog box from appearing again. Then select the button that permits the Internet connection. If you block the Internet connection, you will not be able to access Office documents on Office Live Workspace. See the Troubleshoot section later in this article to unblock the Internet connection.

Do the following:

  1. When prompted, type the e-mail address and password associated with your Office Live Workspace account, and then click OK.
  2. In the File Save dialog box, under My Workspaces, navigate to the location on your workspace where you want to save your document. Click Save.

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Uninstall the Office Live Update

To uninstall the Office Live Update from your computer, do the following:

  1. Click Start, and then click Control Panel.
  2. Depending on the operating system you use, do one of the following:
    • If you use Windows XP, double-click Add/Remove Programs.
    • If you use Windows Vista, double-click Programs and Features.
  3. In the list of currently installed programs, select Microsoft Office Live Add-in, and then click Uninstall or Remove. If a dialog box appears, follow the instructions to remove the program.
  4. Click Yes or OK to confirm that you want to remove the program.

In addition to removing Office Live Add-in, you must remove any Office Live updates from your computer:

  1. Do one of the following:
    • In Windows XP, in the Add or Remove Programs dialog box, select the Show updates check box.
    • In Windows Vista, in the Uninstall or change a program dialog box, click View installed updates in the left pane.
  2. In the list, select the updates that you want to uninstall.
  3. Click Uninstall. Follow the instructions to remove the updates.

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Troubleshoot

A blocked Internet connection is preventing installation of Office Live Update

During the installation of the Office Live Update, if a warning dialog box appears that asks for permission to connect to the Internet, and you select the button that blocks the Internet connection, the Office Live Update installation fails.

To unblock the Internet connection during installation, we recommend that you turn off your firewall, and then try installing the Office Live Update again. After the Office Live Update installation is complete, turn on your firewall again. For information about adjusting your firewall settings, see Windows Help.

You cannot sign in to Office Live Workspace from an Office application

If you receive the error message "Connecting to the network failed. Try again later." when you try to sign in to Office Live Workspace from an Office application, you did not complete the e-mail verification process when you first signed up for Office Live Workspace. To complete the e-mail verification process you will need to request an e-mail verification e-mail.

  1. Sign in to Office Live Workspace using your new e-mail address and password.
  2. On the Check Your E-mail Inbox page, click request a new verification e-mail message.
  3. In your Inbox, look for a message from Office Live Workspace. Click the link in the e-mail message, and follow the instructions to verify your e-mail address.

After you have verified your e-mail address, you can sign in to Office Live Workspace from Office Word, Office Excel, and Office PowerPoint.

A blocked Internet connection is preventing access to Office Live Workspace documents

When you try to open a workspace document or save a document to Office Live Workspace, if a warning dialog box appears that asks for permission to connect to the Internet, and you select the button that blocks the Internet connection, you will not be able to access workspace documents.

To unblock the Internet connection, you must change your firewall settings to allow Microsoft Office Word, Microsoft Office Excel, or Microsoft Office PowerPoint documents to pass through the firewall. For information about adjusting your firewall settings, see Windows Help.

The Office Live toolbar does not appear in Office XP programs

After you install the Office Live Update on a computer that uses Office XP, you may find that the Office Live toolbar does not appear in Office Word, Office Excel, and Office PowerPoint. To make the toolbar appear, lower the security level for macro virus protection in Office XP as follows.

  1. In Office Word, Office Excel, or Office PowerPoint, on the Tools menu, click Options.
  2. Click the Security tab. Under Macro Security, click Macro Security.
  3. Click the Security Level tab, and then select Low.
  4. Close the Office program, and then restart it. If a macro security warning appears, click Enable Macros.

The Office Live toolbar now appears in the toolbar of Office Word, Office Excel, or Office PowerPoint.

Office Live does not appear in 2007 Office system programs

After you install the Office Live Update on a computer that uses the 2007 Office system, Office Live options might not appear in the list when you click the Microsoft Office Button. Follow these steps to make Office Live options appear in your Office programs:

  1. In Office Word, Office Excel, or Office PowerPoint, click the Microsoft Office Button.
  2. At the bottom of the menu, click the Word, Excel, or PowerPoint Options button.
  3. On the left navigation bar, click Add-Ins.
  4. Under Disabled Application Add-ins, select Microsoft Office Live Add-in.
  5. Click the arrow next to the Manage box, and then select Disabled Items. Click Go.
  6. In the Disabled Items dialog box, select Microsoft Office Live Add-in, and then click Enable.
  7. Click Close, and then click OK.
  8. Close all Office programs.
  9. Open Office Word, Office Excel, or Office PowerPoint, and click the Microsoft Office Button. Office Live options now appear.

Workspace documents cannot be viewed from Office programs in Windows Vista

If you use Windows Vista, and you have installed the Office Live Add-in, you may need to enable the WebClient service before you can view and open your workspace documents in the File Open dialog box from Office programs. To enable the WebClient service, follow these steps:

  1. On your desktop, click the Start button. In the search box, type Services, and then press ENTER.
  2. In the Services list that appears, double-click WebClient.
  3. In the WebClient Properties dialog box, on the General tab, in the Startup type drop-down list, select Automatic.
  4. Click Apply, and then click OK to close the dialog box.

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