Flag incoming messages for follow-up

Some messages might require more time before you respond. A flag gives you a visual cue that you want to return to that message later.

In the message list (message list: The list of messages within a mail folder. Information appears about each message such as the sender, date, subject, and whether attachments are included.), do one of the following:

  • Click Follow-up flag to flag the message for follow-up today.
  • Right-click Follow-up flag to select other date options.

If you’ve opened the message and are reading it in its own window, click the Message tab, click Follow Up, and then click when you want to follow-up.

Follow-up tomorrow

Specify when you want to follow-up

The Tasks peek on the Navigation Bar (Navigation Bar: Commands at the bottom of the Outlook window that enable you to quickly navigate to Mail, Calendar, People, and Tasks.) shows all flagged items and any tasks you’ve created. If you pin the Tasks peek to the right side of the Outlook window, the flagged message appears there as well.

Set a reminder for more important items

If you have a lot of messages flagged, it might be easy to miss one that is more important. This is where reminders can help. Flags are subtle visual reminders, but a reminder pops up and demands attention—just like the alerts you see for imminent meetings or appointments.

Right-click the flag, and then click Add Reminder.

Add a reminder

Right-click the flag, and then click Add Reminder.

In the Custom dialog box, we recommend changing the default Flag to text to a description or action. For example, you could type Send Anne an answer to the permit question.

The Reminder box is already checked, so enter the date and time when you want the reminder pop up to appear.

Custom dialog box

Enter the date and time when you want the reminder to appear

Today is too soon—I want to pick a different date

  • To change the flag’s or reminder’s follow-up date or time, in the message list, right-click the flag, and then click Tomorrow, This Week, Next Week, No Date, or Custom.

If the message is open in its own window, click the Message tab, click Follow Up, and then click one of the choices.

If you frequently change from Today to another choice, you can set that as the Quick Flag—the flag type that is set when you first click the flag.

  • In the message list, right-click any flag, click Set Quick Click and choose Today, Tomorrow, This Week, Next Week, or No Date.

The No Date option is available when you flag messages and can be set as the Quick Click. This choice is good for flagged items that need follow-up, but there’s no deadline. The Custom option allows you to enter a specific date for flagged items.

 
 
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Outlook 2013